Unleash your questions on us!

You’ll find the answers to the most common questions asked here. If you can’t find what you’re looking for, just get in touch and we’ll be happy to help.

Our frequently asked questions:

Why choose MooRoo’s?

MooRoo’s is an independent dog treats company acting in the best interest of your dog, and every dog. We provide health-boosting treats that are loved by dogs and owners alike.
We believe what you put in your dog’s body is the single most important factor affecting their health. Just like many dog owners, you want food that is safe, nutritious and healthy for your furry friend, but it’s apparent that many brands include unsafe or unhealthy ingredients in their dog food.
MooRoo’s have full control over their food supply sources and a deep commitment to high-quality nutrition. So you can shop knowing we have your dog's best interest at heart and exactly where your dog’s food is coming from - and of course, that your dog enjoys the great taste too! 

Are your treats suitable for all dogs?

Our treats are suitable for all dogs aged 8 weeks and over.
With very low fat (5.19% fat) our treats can be fed to dogs as part of a balanced diet to help support overall health.
Our dental chews are suitable for dogs with special diets, including:
• Pancreatitis
• Inflammatory Bowel Disease
• Kidney Disease
• Diabetes
• Sensitivities
Our chews come in two sizes for small-medium dogs under 25kg and large-extra large dogs over 25kg, and with added health benefits for each flavour - so you can choose your size and flavour depending on your dog's requirements and preferences!

What are your treats made from?

Our dog treats are made from nutrient-rich superfoods to help support your dog's overall well-being - promoting heart health, improving eyesight, boosting their immune system, and even improving coat condition.
Many fruit and vegetables are packed with important vitamins to help your dog thrive - that’s why all our treats are packed full of veggie goodness. Baked in Britain, our dog treats are a great way to help you maintain a healthy, balanced diet so your dog can live their best life.

How much fruit and veg do dogs need?

Dogs can greatly benefit from eating the right fruits and vegetables, this can add moisture and additional nutrients to their diet. Fruits and vegetables can be given to dogs daily and can make up to 20% of their overall diet. Like humans, dogs are omnivores, so are at optimal healthy when given a healthy, balanced diet.

What are fruit and vegetable powders?

Some of our treats use fruit and vegetable powders, which are packed with all of the naturally occurring the vitamins and minerals.
The fruit is dried and pulverized, preserving its nutritional value, which translates into concentrated goodness. These fruit and vegetable powders ensure your dog gets many of the essential vitamins and minerals to help your dog thrive.

How sustainable are your treats?

We care about sustainability and doing our best for the planet. That’s why our dog treats are sustainability sourced and made with local suppliers in the UK.
All of our dog treats use only vegetarian or vegan recipes, and packaged in fully recyclable pouches - to ensure we keep our carbon paw-print as low as possible!

Where do MooRoo’s ship to and how much is it?

We ship all across the UK mainland, and your order will be delivered within 5 business days after being dispatched.
• For orders valued up to £34.99, shipping is £2.99.
• For orders of £35 and over, shipping is FREE.
You can view more in our Shipping Policy here.

Are MooRoo’s the same price as other dog treats?

MooRoo’s superfood dog treats are priced competitively with other premium dog treat brands on the market, so you get the most for your money. As our dog treats are packed full of superfoods, our quality ingredients are sourced at a premium price, meaning you get only the best for your dog.
We only use high-quality, natural ingredients that have the best health benefits for your dog, as well as ensuring we remain sustainable for the planet. We strive to offer all our products at a fair price, whilst also supporting dog welfare charities across the UK.

Can I subscribe and save on my order?

You can save an additional 5% if you subscribe to receive your dog treats on a regular basis.

Not only do you save 10% on our monthly bundle with 30 dental chews - compared to individual multipacks, you will also get an additional 5% off and ensure your dental sticks are delivered to your chosen frequency hassle free - with no need to re-order each time! Your subscription can be cancelled or amended at any time.